Terms & Conditions
Welcome to Rivala. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
Use of Website
Our website is accessible to all users. By using this website, you agree to provide accurate information and use the platform in a lawful manner.
Products & Orders
We strive to ensure that all product details, descriptions, and images are presented as accurately as possible. However, slight variations may occur due to lighting, display settings, or formulation updates. All orders are subject to availability and acceptance.
Pricing & Payments
We accept payments through multiple modes including UPI, debit/credit cards, net banking, and other available payment methods.
Rivala reserves the right to cancel or refuse any order in case of:
Stock unavailability
Suspicious or fraudulent activity
Incorrect pricing due to technical errors
In such cases, a full refund will be issued.
Order Cancellation
Once an order is placed, it cannot be cancelled or modified by the customer. Rivala reserves the right to cancel orders under specific circumstances as mentioned above.
Product Usage
Our products are formulated to support skin health; however, individual results may vary.
We recommend performing a patch test before full application. Rivala shall not be held responsible for any adverse reactions resulting from product use, misuse, or individual sensitivities.
Limitation of Liability
Rivala is not liable for any damages, losses, or reactions arising from:
Improper use of products
Failure to follow usage instructions
Individual skin conditions or allergies
