Beautiful skin requires commitment, not miracles.

Terms & Conditions

Welcome to Rivala. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

Use of Website

Our website is accessible to all users. By using this website, you agree to provide accurate information and use the platform in a lawful manner.

Products & Orders

We strive to ensure that all product details, descriptions, and images are presented as accurately as possible. However, slight variations may occur due to lighting, display settings, or formulation updates. All orders are subject to availability and acceptance.

Pricing & Payments

We accept payments through multiple modes including UPI, debit/credit cards, net banking, and other available payment methods.

Rivala reserves the right to cancel or refuse any order in case of:

  • Stock unavailability

  • Suspicious or fraudulent activity

  • Incorrect pricing due to technical errors

In such cases, a full refund will be issued.

Order Cancellation

Once an order is placed, it cannot be cancelled or modified by the customer. Rivala reserves the right to cancel orders under specific circumstances as mentioned above.

Product Usage

Our products are formulated to support skin health; however, individual results may vary.

We recommend performing a patch test before full application. Rivala shall not be held responsible for any adverse reactions resulting from product use, misuse, or individual sensitivities.

Limitation of Liability

Rivala is not liable for any damages, losses, or reactions arising from:

  • Improper use of products

  • Failure to follow usage instructions

  • Individual skin conditions or allergies

Intellectual Property

All content on this website, including text, images, branding, and design, is the property of Rivala and may not be copied, reproduced, or used without prior permission.

Governing Law

These terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of Ahmedabad, Gujarat.