Shipping Policy

At Rivala, every order is carefully packed and dispatched with attention to detail to ensure it reaches you in perfect condition.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.

Shipping Time

Once dispatched, orders are typically delivered within 3–7 business days, depending on your location.

Delivery timelines may vary due to external factors such as courier delays or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout.

From time to time, Rivala may offer free shipping on select orders or promotions.

Order Tracking

Once your order is dispatched, you will receive tracking details to monitor your delivery status.

Delivery Delays

While we strive to deliver your order within the estimated time, delays may occur due to factors beyond our control.

Rivala is not liable for delays caused by courier partners or unforeseen logistical issues.

Incorrect Address

Please ensure that all shipping details are accurate at the time of placing your order.

Rivala will not be responsible for delivery issues arising from incorrect or incomplete address details.

Failed Delivery Attempts

If a delivery attempt fails due to unavailability or incorrect details, re-delivery will depend on the courier partner’s policies.